Audio Response

ANDY, our audio response attendant, can help you obtain Any Necessary Details Yourself about your accounts. This provides anytime accessibility to personal account information including loan accounts. This service is offered at NO COST to our members. Just have your personal ID number with your statement and account number handy. Then dial (423) 242-1941 and follow the instructions.

REMEMBER, ANDY has current up to date information. As soon as we post it, ANDY knows it. Here are some of the things ANDY can help you with 24 hours a day, seven days a week.

  • Balances for all accounts including payoffs for loan accounts
  • Checks that have cleared - five at a time or individually
  • Deposits that have been made
  • Have a check mailed to you
  • Transfers from one of your accounts to another
  • Transfer from one of your accounts for a loan payment
  • Year to date dividends or interest on Share (savings) or loan accounts
  • Change your personal ID number